| Leasing Fee |
50% of one month's rent. Due at lease signing |
From 50% of one month's rent and charged up front |
| Monthly Management Fee |
From 8% only charged when we successfully collect rent |
Flat Fee up to 15% always charged, even when rent is not actually paid |
| Custom Rental AnalysisiCustom real-time rental analysis generated for each property managed. | ✓ | ✓ |
| Make-Ready Project ManagementiWe oversee the entire make-ready for your property from rehab to final cleaning and ensure the property meets all legal habitability requirements. | 10% coordination fee | ✓ |
| High-Quality Property Photos | ✓ | ✓ |
| Premium Marketing PackageiA comprehensive marketing program to ensure your property is distributed to multiple marketing channels. | $200 | ✗ |
| Video Walk-Through TouriAllows properties to be pre-advertised and toured online at anytime | ✓ | ✗ |
| Live Agent Phone ServiceiOur in-house team of leasing experts work to answer questions quickly, prequalify prospects, and schedule showings for your property. We don't outsource to out-of-country call centers. We use our internal leasing team | ✓ | ✗ |
| 12 Point Applicant Screening ProcessiINCLUDES TRANSUNION RESIDENT SCORE 3.0:
Income, Employment, Credit Check, Pre-Qualifications, Eviction Check, Landlord Verification, Sex Offender Check, Public Records, Criminal Check, Bankruptcy Check, Pet Verification, Credit History. *We comply with all state laws regarding applicant screening | ✓ | ✗ |
| Pet ScreeningiIncludes service animal and emotional support animal processing | ✓ | ✗ |
| Lease Preparation & SigningiOur lease is prepared by a trusted Colorado real estate attorney and includes multiple addendum to protect you, your property, and your resident. | ✓ | ✓ |
| Move-in Condition DocumentationiWe oversee the entire move-in process to ensure the new resident feels welcomed to their new home. | ✓ | ✓ |
| Move-in CoordinationiWe coordinate move-in logistics with the new resident. | ✓ | ✓ |
| Utility TransfersiWe transfer all utilities into the residents name through the corresponding utility companies | ✓ | ✗ |
| Resident Welcome GiftiBecause everyone likes free-stuff when they move in! | ✓ | ✗ |
| 24/7 Property Maintenance MonitoringiWhen emergencies happen our trained technicians are available 24/7. | ✓ | ✗ |
| Maintenance Coordination & ManagementiWe only work with pre-approved vendors and ensure they meet our expectations for speed, price, and quality of work. | 10% coordination fee | ✓ |
| Utility Administration & ManagementiWe manage & monitor property utilities including service and billing transfers in and out of tenants names as necessary. | ✓ | ✓ |
| Lease EnforcementiIf something goes wrong we are experienced in enforcing lease compliance. | ✓ | ✓ |
| Annual Property InspectioniWe look for lease violation issues and outstanding or preventative maintenance items. A report is provided to you including pictures. | ✓ | ✗ |
| Eviction ServicesiAlthough an eviction is rare, if necessary, we oversee this legal process including the preparation and delivery of required legal notices to tenants. | ✓ | ✗ |
| Lease Renewal ProcessiWe prepare a market analysis and negotiate a lease renewal with the current resident. We take into account things like current market rate, the quality of the current resident, length of tenancy, and more. We never want to lose a great resident over a rent increase, so we balance rental income with resident retention. Over 75% of our residents renew their leases! This avoids the biggest expense you have as a landlord – turnover. | $250 | ✓ |
| HOA AdministrationiWe handle all HOA contact and communication. | ✓ | ✗ |
| Security Deposit Disposition at Move OutiWhen the resident vacates, we handle the security deposit return including withholding any necessary funds. We ensure compliance with the detailed Colorado laws that govern this legal process. | ✓ | ✓ |
| Vacancy ManagementiFull oversight and management of property while vacant, including periodic inspections. | ✓ | ✓ |
| Rent CollectioniResidents have multiple payment options including online AHC, bank draft, check, and even in-person payment drop off. | ✓ | ✓ |
| Bill PayiWe pay all property bills on your behalf, including utility and vendor invoices. The only bills YOU need to pay are your mortgage, property tax, and insurance. | ✓ | ✓ |
| Secure Online PortaliData and documents are always available through your secure online portal. | ✓ | ✓ |
| Monthly ReportingiYou receive a detailed income & expense statement from us each month reflecting all financial activity including details on any expense items. | ✓ | ✓ |
| ACH Owner PaymentsiWe send your money directly to your bank account by the 10th day of each month. | ✓ | ✗ |
| Year-End Tax ReportingiWe provide you with a year end 1099 tax statement and all the necessary legal paperwork needed to file your taxes. | ✓ | ✗ |
| $1,000 Eviction GuaranteeiOur tenant screening is so tight we will personally reimburse you up to $1,000 in the event of eviction expenses | ✓ | ✗ |
| $1,000 Pet Damage GuaranteeiOur pet screening process is so tight we will personally reimburse you up to $1,000 if pet damage should occur | ✓ | ✗ |
| Tenant Placement GuaranteeiIf we place a tenant and they break their lease during the first 12 months - we will release the property with no leasing fee charge | ✓ | ✗ |
| Rent Deposit GuaranteeiWe know you want your money fast! So we ACH your tenant rent into your bank account by the 10th day of each month | ✓ | ✗ |
| Management Fee GuaranteeiWe believe that if we can't collect the rent - then we should NOT get paid. You only pay us a management fee if we successfully collect the rent due | ✓ | ✗ |
| Leasing Fee GuaranteeiYou don't pay us a leasing fee until we have a signed lease AND money paid from the tenant | ✓ | ✗ |
| One Contact & Response Time GuaranteeiAs an owner-client you will have one direct point of contact (your Executive Property Manager) and we promise to return all communication within 24 hours business hours | ✓ | ✗ |
| 30 Day Contract GuaranteeiLong term contracts are scary, so we've created the only month-to-month management agreement in Colorado with no termination fees or penalties– because we believe we should earn your business everyday | ✓ | ✗ |
| Legal Compliance GuaranteeiOur lease agreement is reviewed and approved by THS, a top Colorado landlord law firm. We operate in compliance with fair housing, Colorado habitability, application screening, and right-to-cure laws | ✓ | ✗ |
