Owner FAQs

Question 1

Am I required to make my property available to Section 8?

Answer

As of January 1, 2023, the Illinois Human Rights Act includes source of income as a protected class statewide. This means landlords throughout Illinois cannot discriminate against tenants based on lawful sources of income, such as employment, child support, or housing assistance programs like Section 8. However, certain exemptions apply, such as owner-occupied buildings with four or fewer units.

Question 2

Are you licensed?

Answer

Yes, ALPS Property Management is a licensed property manager.

Question 3

Can I reach you after hours?

Answer

Our maintenance hotline is available 24/7 for emergencies.

Question 4

Can you put the money directly into my account?

Answer

We use EFTs and ACH methods as forms of payment.

Question 5

Do I get to see the lease or sign it?

Answer

Owners are able to approve leases.

Question 6

Do you sell real estate too?

Answer

ALPS Partners with professional real estate agents who can sell your real estate.

Question 7

How and when do I get my checks?

Answer

ALPS sends owner income through EFT and ACH methods approximately five to seven days after receiving the income from the resident.

Question 8

How is rent collection handled?

Answer

Resident are able to pay their rent through the Buildium resident portal.

Question 9

How long of a lease do you sign?

Answer

One year, or longer if owner desires.

Question 10

How much security deposit do you charge the tenant?

Answer

Typically one month's rent.

Question 11

How soon can you start managing my property?

Answer

We require a 30 day run up period.

Question 12

What type of properties do you manage?

Answer

We manage all kinds of properties; from single family homes to HOAs.

Question 13

What type of reports do I get and how often?

Answer

A wide range of reports are available to you through your owner portal.

Question 14

Who holds the tenant security deposit?

Answer

ALPS does not hold security deposits.